CRM

Concept

A Customer Relationship Management (CRM) system can be totally generally and can be adjusted to serve a specific area/company.

Our solution

Study set-up

Sponsor, study, investigators, monitors, PV, managers.

 

Study conduction

Combination of physical and telephone visits.

 

eCRF

Dynamical eCRF development support.

Reporting

Provides fully flexible reporting (with preparation of reporting templates).

Call-center

Defines call-center scripts dynamically. Organizes call-center activity on automated manner

PV

Covers all PV-related duties.

Activities.

Derive effectiveness reports on activities.

Payments

Manages payments and support cash-flow management with build-in forecast functions.

Forecast

Forecasts resource demands.

Our solution is to support a complex operational work of a company organizing post-marketing, educational studies.

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